Internal Communications Manager – School of Engineering

Lorelei Greifenstein   August 12, 2019   Comments Off on Internal Communications Manager – School of Engineering
Internal Communications Manager – School of Engineering
Manager, Project Coordinator, and Writer
Full Time
Cleveland East Side
Listing Dates: 08/12/2019 to 10/14/2019
Contact Information
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In collaboration with the Director and Dean, the Internal Communications Manager will support the Case School of Engineering’s (CSE) leadership in developing and executing an annual communications plan that clearly conveys priorities for CSE and the university, celebrates achievements among members of CSE and keeps the community informed of significant developments across CSE. Through these activities, the manager will advance efforts to help engage and inspire stakeholders, an element essential to the Case School of Engineering’s ongoing progress.


Work closely with the Dean and the Director to develop a comprehensive annual communications plan that reflects school/college and university priorities and also identifies best approaches and vehicles to engage and inform internal stakeholders. Establish quarterly, monthly, and weekly calendars that detail goals, formats and timing of communications for each time period. Consult regularly with director and dean regarding plan updates and outcomes. (15%)
Conceptualize, research and provide writing support to the dean, including for speeches, talking points, emails PowerPoints, quotes, website updates, and publication messages. Communicate information of a highly complex nature in a clear, concise and compelling way. (20%)
Advise and assist other CSE leaders in Identifying and executing opportunities to advance school and university priorities through effective communications that are delivered through vehicles appropriate to their content (e.g. letters, emails, website updates, etc.) (40%)
Collaborate with the Director and other UMC leaders to promote the school in university-wide communications, identify promising opportunities for external communications and marketing, and contribute to those opportunities through coordinating contacts, developing content, and related activities. (15%)
Assist as needed with internal communications involving other academic units and/or UGEN offices. (10%)


Other duties as assigned. (<1%)


Department (Case School of Engineering): Frequent contact with Dean, Dean’s Office Staff, and faculty leaders; regular contact with faculty, staff and students. Occasional contact with alumni.

University: Frequent contact with Director, regular contact with other UMC staff. Occasional contact with other schools’ faculty, staff and students.

External: Infrequent contact with peer organizations and networks.

Students: Little to no interaction with students.


No direct supervision.


Experience: 5 years of communications experience, preferably including time within higher education settings and with content management systems.

Education/Licensing: Bachelor’s degree in a relevant discipline.


Ability to write quickly and well.
Mastery of a variety of prose styles—including writing for the web.
Understanding of the essential elements of persuasive, engaging writing, as well as the distinctions between speeches, articles, letters and other forms of communication.
Ability to translate complex topics in ways that engage, inform and inspire.
Understanding of the written and visual elements and structure of effective presentations – whether with visual aids (i.e. PowerPoint or other formats) or without –and ability to prepare such presentations quickly and well.
Appreciation of the value of collaboration with multiple stakeholders.
Recognition of the importance of constructive feedback in continuous improvement and consistent enhancement of communications from the provost.
Strong interpersonal, communication and narrative skills.
Outstanding planning and organizational skills.
Ability to meet consistent attendance.
Ability to interact with colleagues, supervisors, and customers face to face.
Proficiency in MS Office products including Word, PowerPoint and Excel.


General office environment.

Diversity Statement

In employment, as in education, Case Western Reserve University is committed to Equal Opportunity and Diversity. Women, veterans, members of underrepresented minority groups, and individuals with disabilities are encouraged to apply.


Reasonable Accommodations

Case Western Reserve University provides reasonable accommodations to applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Inclusion, Diversity and Equal Opportunity at 216-368-8877 to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.



For information on applying for this position for these additional schools, please visit:

and look for applications for the Internal Communications Manager for:

7800  – School of Law
7802 – College of Arts & Sciences
7803 – School of Nursing
7804 – School of Applied Social Sciences
7805 – School of Medicine
7806 – Weatherhead School of Management
7807 – School of Dental Medicine

Lorelei Greifenstein

About Lorelei Greifenstein

Graphic Designer with over 20 years in advertising and design for the Cleveland Market, specializing in print. Clients range international brands to local small businesses.